Working from the outline and from the feedback of your professor,

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Working from the outline and from the feedback of your professor, you will now develop a draft paper in which you formally write up your findings. Specifically, you will submit a three to five (3-5) page paper in which you address all of the following:

  1. Specific Hypothesis. Introduce your paper by identifying the specific hypothesis you are evaluating in this paper.
  2. Applicable Sociological Concepts. Identify the sociological theories and terminology from the text that apply to your social issue
  3. Practical Implications. Discuss the value of sociological research into your issue. Determine whether or not there are (or would be) practical implications of sociological inquiry into this issue.
  4. Evidence. This is the most important part of the paper. Analyze at least two (2) lines of evidence that pertain to the hypothesis you are evaluating. Does the evidence support your hypothesis? For each type of evidence, consider possible biases and alternative interpretations.
  5. Conclusions. Draw conclusions based on the evidence that you have discovered. Does the evidence confirm or refute your hypothesis? Is the evidence sufficiently convincing to draw firm conclusions about your hypothesis?

Your assignment must follow these formatting requirements:

The specific course learning outcomes associated with this assignment are:

I act as guarantor on a mortgage on a spanish property owned by a

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I act as guarantor on a mortgage on a spanish property owned by a spanish limited company. I have a guarantor agreement with Barclays bank (based on UK not Spanish law) who provided the loan.
The mortgage is interest only and based on libor rate.

Barclays have admitted manipulation of the libor rate and would have been aware of this at the time both the mortgage was arranged and the guarantor agreement was signed. I have adivsed Barclays that I am no longer prepared to act as guarantor to the loan since it is my view that the mortgage agreement is void. Would appreciate your views please.

Write an executive brief explaining how strategy maps could be a useful management tool and system to monitor and control the performance of organisational or business units

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Assignment part one: 1000 words

Write an executive brief explaining how strategy maps could be a useful management tool
and system to monitor and control the performance of organisational or business units.
Include a short analysis of both the advantages and disadvantages of this approach.

Assigment part two: 3000 words
Title: Operational Change: Which way?
Assignment
I Choose an organisation that you work for, or are familiar with.
Investigate your chosen organisation to evaluate how it is currently performing, and identify
three operational areas that require change. University of Derby Online Learning

www.derby.ac.uk/online 4 of 4
– Start off by briefly introducing your chosen organisation and explaining what 3
changes you have identified and why you believe they should be made.
From the changes that you have identified, select one change that you want to make.
– Review the module units and identify what methods / criteria can be used to do this.
At least 3 references are required.
– From the review, choose the methods / criteria that are relevant for your changes and
organisation
– Evaluate all proposed 3 changes, using the same evaluation methods / criteria, and
from your analysis choose the change that you will implement
Decide upon the approach you will take to manage and implement the change by putting
forward a case for using both Radical Change and Continuous Improvement as the means
for delivering the required improvements for the organisation, identifying the benefits and
disadvantages of using each method.
– Review the literature on Change and identify what criteria you could use to identify
which improvement method should be used. At least 3 references are required

Recommend your choice of improvement method(s), giving reasons for your choice.
Radical Change, Continuous Improvement, or both, and why?

Harvard referencing system has to be used in this work. I have few further details if neccessary

Complicated Kindness and The Kite runner

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You must respond to three prompts in each of the three response journal entries that you write for one novel. But that’s not all: by the end of the three response journals for one novel you need to have used all six prompts at least once each. That way you aren’t talking only about the same three prompts all the time.
In terms of the structure and style of your reader response journal entries, use these guidelines:
• Use paragraphs to group your ideas, as you would in any type of school writing.
• Do not use formal essay structure; the structure can be more informal since it is a personal journal response.

• Use the first person pronoun “I” because the goal is to show your personal opinions and thoughts.
• Be specific in explaining and supporting your ideas. Refer to specific moments in the novel and use quotations when applicable, though a Works Cited page is not necessary.
• Go back to any annotations you made while reading to get ideas.

In no more than 500 words, explain why you chose these four lessons. Since the course has focused largely on narrative, or the telling of one’s story, as a reflection of identity, it is most appropriate to write your explanation of your portfolio as a narrative or story about your accomplishments in ENG4U. You may also choose to submit your explanation as an audio file where you tell the story orally instead of in writing. If you write it or tell it well, your story will answer the following questions:
  • Why did you pick each of the four lessons?
  • What skill areas do you think you showed growth in?
  • What are your greatest communication strengths? Reading? Writing? Listening? Speaking?
  • Overall, what skills do you still want to strengthen or improve?
  • What did you expect when starting ENG4U? Did those expectations actually turn out?
  • What are you most proud of accomplishing in the course?

Operational risk management

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For this assignment, you should read chapters 1, 2 and 7 in Essentials of Risk Management.

This paper will focus on operational risk management. After reading chapters 1, 2 and 7 in Essentials of Risk Management, you should have a basic understanding of what is involved in managing risks within a corporation. I would like you to focus on the operational considerations that were mentioned in chapter 7 (a list can be found on page 155). Most of these considerations involve the employees in some way. I would like you to find an example of a company that failed to use risk management properly and explain how it could have helped them to avoid their problems.

The best way to begin this paper is to think of companies that you have heard of in the headlines in a negative way, or companies that have gone out of business in the last several years. Once you decide on a company, you should be able provide an explanation of the problem as well as your thoughts on how this could have been avoided using risk management. Another alternative is to use a company that you currently or previously worked for. If you choose the latter, please make sure that you can provide the required details.

This paper should include 3 pages of content with an additional cover and reference page.

Identify a management issue at your current place of employment

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7 page Paper

For this final assignment, I would like you to put everything you have learned over the last 7 weeks to work! I would like you to identify a management issue at your current place of employment. If you are not currently employed, you can do a bit of research and find an issue that exists at another company.

Using the concepts that you have learned in this course, come up with a solution to this problem. This paper must be at least 7 pages in length (not including the cover and reference page). You also need to do some research. You are not an expert (not yet, anyway!), so you will need to find experts that support your ideas. An excellent paper will include at least 5 different sources (including the text). Please make sure you use the terminology from the text to explain both the problem as well as your proposed solution.

How does the dialogue show that interpersonal communication is irreversible and intentional or unintentional

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the text is called Interplay: The Process of Interpersonal Communication by ronald b adler

Directions – Read chapters one and two in the text and the attached dialogue “Riley is Called to the Office” and respond to all of the following questions in an essay paper:
• Chapter 1 Concepts:
o How does the dialogue show that interpersonal communication is irreversible and intentional or unintentional?
o What are two examples of content and relational levels of messages in the dialogue?
• Chapter 2 Concepts:
o What is one example of high context communication and what is one example of low context communication in the dialogue?
o What is one example of achievement culture and one example of nurturing culture in the dialogue?
o How do co-cultures affect this communication?

When Writing Your Essay Follow These Criteria –
• To answer the questions effectively:
o First, define the concept in your own words.
o Second, provide evidence from the dialogue that demonstrates the concept.
o Third, explain how the evidence fit your definition of the concept.
• Spelling and grammar should be complete and free from errors.
o Do not use contractions (e.g., don’t, won’t) or slang.
o The introduction should identify the dialogue and the concepts to be discussed.
o Paragraphs need to have a minimum of four sentences.
o The conclusion should briefly restate your points/topics and give a closing thought.
• Follow the paper format and instructions provided on this sheet.

“Riley is Called to the Office”

Participants:
Gloria Gonzalez – 50 years old, is head of the small appliances department at Simpson’s department store. Gloria was promoted after five years working on the floor. Gloria hopes to be promoted to assistant store manager.
Riley Quinn 26 years old, has been working at Simpson’s for two years. Riley was hired to unload trucks on the loading dock but was picked to fill a sales associate vacancy in Gloria’s department two months ago.

Situation: Gloria has been asked to have a conversation with Riley after a long-time customer, Mr. Tate Carter, wrote on the store’s Facebook page that “Riley treated me poorly after I came into the store last Wednesday.” Gloria is following up with Mr. Carter on the telephone when Riley arrives. 

Riley: (Riley walks through Gloria’s half open door) Hi Ms. Gonzalez …?
Gloria: (Gloria is on the telephone, she gestures for Riley to sit) Sure, I will let you know soon. (Gloria rolls her eyes and points at the phone) Okay, thanks, yes I have your contact info and I will call you back. Thanks for speaking with me, okay, bye-bye.
Riley: Hi, you asked me to stop by before I went home?
Gloria: Yes, Riley I thought I’d be finished talking before you came. I wanted to talk with you about something. A customer came in on Wednesday night and he said that you were rude.
Riley: I know exactly who it is, he came in looking for a new food processor. I’ve seen him here before but I don’t remember his name. I know he left upset but we barely spoke!
Gloria: Right, okay, so let’s start from the beginning, tell me everything you remember.
Riley: Okay so it wasn’t that busy and “what’s-her-name” came in again. Oh, you know her, black hair, she used to work in the toy department, she’s an older lady. She retired last month.
Gloria: Beth?
Riley: Yes, Beth!
Gloria: (gently laughing) Riley, Beth is my age and she didn’t retire she went back to school.
Riley: (laughs nervously) Whoops, my bad, you know what I mean. Older, I mean, not old.
Gloria: Go on, what about Beth?
Riley: Okay so Beth bought a new coffee maker last week and she couldn’t program it. Like, she wanted her coffee to start brewing every morning at a certain time and she couldn’t set the clock.
Gloria: Okay
Riley: Well I was showing her how she could use her smartphone to set the machine time and date and also to schedule when she wants her coffee to brew. There’s this app… (Riley pulls out a smartphone and starts looking for the application).
Gloria: Well where was Mr. Carter when you were showing Beth how to do this? Riley, could you put the phone away, I don’t need to see the application.
Riley: Anyway, I never used this app so I was trying to figure out how it worked so that’s what I was doing when he spoke to me.
Gloria: What did Mr. Carter say?
Riley: All he said was I need a new food processor, can you show me where they are? And so I did.
Gloria: Did what?
Riley: I told Beth just a sec and I took him over to the shelf where they were and I said here you go. Anything we would have would be right here.
Gloria: Okay, and what did he say?
Riley: He said, is that it? And I said, that’s all we have. I’ll let you check them out. Let me know if I can help you with anything else.
Gloria: And then what did you do?
Riley: I went back to help Beth. He left before I could speak to him again.
Gloria: Did you tell him the prices, the best selling model, any special features of the machines?
Riley: No, he didn’t ask for that, he just asked for me to show me where they were. Plus he left so quickly.
Gloria: Riley! You should have explained the features of the different machines.
Riley: Why, there is a big sign of details in front of each machine. If he read those signs he would know more than I do.

Gloria: Customers don’t read those
signs. They are looking at how you react to each of the different brands of machines because they know you sell a lot of them. If they trust you, they will buy the brand that you recommend.
Riley: Even if I don’t know what to recommend? I just started working here two months ago.
Gloria: Okay, listen Mr. Carter said he came in, you couldn’t get off your cell phone to help him, and when he did ask for help you just led him to the shelf and said “there you go?”
Riley: No, I was helping, oh what’s her name, Beth. I like Beth, we talked about what is going on in the store. I felt bad for her. I think she’s lonely. She didn’t say she was lonely but I felt I should spend some time with her.
Gloria: Did she buy anything? (Riley shakes her head) So you lost a sale from a good customer to talk with Beth who didn’t buy anything except the coffeemaker she bought last week?
Riley: I don’t know why you are so upset. We are paid hourly wage. I didn’t lose a commission.
Gloria: How much you sell determines whether we get promotions, raises and extra help behind the counter. It does matter. You should have offered to talk about the machines with Mr. Carter.
Riley: I told him to ask if he needed anything, he knew that I could have done that for him. Anyway it doesn’t matter. I saw his comment online and I posted a reply. Let me find it (Riley reaches for the smartphone again).
Gloria: What! What did you do?
Riley: (now paraphrasing the online comment) I apologized that he felt mistreated and I offered to give a good customer discount code for 15% off his next purchase.
Gloria: Why would you do that? That’s my job to deal with customer complaints, not yours. Did I ever tell you to reply to him?
Riley: No but I knew what you were calling me to your office for so I thought I’d apologize before you had to tell me to do it but I can delete my comment. When I heard you wanted to see me I figured it’s what you wanted.
Gloria: You can delete the comment but the damage is already done.
Riley: I don’t understand why this is such a big deal. I apologized, I was being nice.
Gloria: But Mr. Carter might not interpret your response that way. And what about every other customer who reads your comment. What will they think? That’s why I wanted to talk with Mr. Carter on the phone or better yet, have him come back up into the store.
Riley: (Riley shifts in the chair uncomfortably and is now visibly sweating) I am sorry but I don’t think I did anything wrong in this situation (Riley swallows hard).
Gloria: Go delete the comment and let’s talk more tomorrow after I speak to Mr. Carter.
Riley: (sighs, now relieved) Okay, so I’ll stop by after my shift tomorrow?